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CIS 8100 - Management Of Information Services

PREREQUISITES:

None

TEXT:

Frenzel and Frenzel, Management of Information Technology (4th ed.), Course Technology, Cambridge, MA, 2004 .

COURSE DESCRIPTION:

This course addresses the many management issues unique to the information services function within organizations.  Coverage includes information systems planning, managing the information infrastructure, justifying information technology investments, the costing of services and networks, evaluating information system performance, alternative information service delivery modes, managing distributed and end-user computing, project and operations management, systems security, and the management of information technology professionals.

COURSE OBJECTIVE:

The objective of this course is to provide an understanding of the issues involved in the management of computer-based information systems.

CLASS POLICIES:

Assignments & Grading

 

 

 

Midterm:

35%

 

Final Exam:

35%

 

Term Paper:

15%

 

Class Participation:

15%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Tentative Schedule of Classes

Session

Topic

Reading

Assignment

1.

An Information Systems Framework

Chapter1

2.

I/T's Strategic Alignment

Chapter2

3.

Strategic Alignment (continued)

Chapter3

4.

I/S Planning (Guest Lecturer)

Chapter4

5.

Special Topic (Guest Lecturer)

-------

6.

I/S Planning - Critical Success Factors and States of Growth

Chapter4

7.

I/S Planning – Business Systems Planning

Chapter 4

8.

MID-TERM EXAMINATION

-------

9.

Managing Systems Development

Chapter 8-9

10.

Systems Development Approaches

Chapter10

11.

CMM, Risk Management, and Service Level Agreements

Chapters

11-14

12.

Costing of Information Services

Chapter15

13.

Information Asset Security

Chapter16

14.

THANKSGIVING HOLIDAY

-------

15.

Managing I/S Professionals

Chapter17

16.

Role of the CIO

Chapter18

17.

TERM PAPER DUE

-------

16.

FINAL EXAMINATION

-------

 

 

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