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CIS 8260 - Knowledge Management
Prerequisites:
CSP 2, 4, 7.
Course Description:
This
course provides an introduction to the analytical, managerial and technological
approaches used in knowledge management. Key approaches that are available for
knowledge creation and discovery are examined and contrasted. Implications of
recent knowledge management technologies, such as intelligent agents and
organizational memory information systems, are assessed. Strategic, economic and
social issues in the creation and transfer of knowledge are examined. Best
knowledge management practices are discussed
.
Tentative
Schedule of Classes
|
Session |
Topics/Readings |
|
1 |
Introduction |
|
2 |
What is knowledge
management? |
|
3 |
Labor Day
Holiday |
|
4 |
Knowledge Economics |
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5 |
Making the Most of the Best |
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6 |
Knowledge Management and Knowledge
Creation |
|
7 |
Organizational Forms: Teams and
Communities |
|
8 |
Knowledge Management
Systems |
|
9 |
Knowledge Repositories |
|
10 |
Data Repositories: Data
Warehousing, Data Mining, Competitive Intelligence |
|
11 |
Exam Handed Out; Collaborative
Technologies, Implementation Issues |
|
12 |
Exam Due - Discussion of
exam |
|
13 |
No regular class meeting. Meet with
your project team |
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14 |
Job Knowledge: Learning, Training, and
EPSS |
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15 |
Last day of classes; Term
Project Due; Term Project Presentations |
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