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CIS 8260 - Knowledge Management

Prerequisites:

CSP 2, 4, 7.

Course Description:

This course provides an introduction to the analytical, managerial and technological approaches used in knowledge management. Key approaches that are available for knowledge creation and discovery are examined and contrasted. Implications of recent knowledge management technologies, such as intelligent agents and organizational memory information systems, are assessed. Strategic, economic and social issues in the creation and transfer of knowledge are examined. Best knowledge management practices are discussed .

Tentative Schedule of Classes                         

Session

Topics/Readings

1

Introduction

2

What is knowledge management?

3

Labor Day Holiday

4

Knowledge Economics

5

Making the Most of the Best

6

Knowledge Management and Knowledge Creation

7

Organizational Forms: Teams and Communities

8

Knowledge Management Systems

9

Knowledge Repositories

10

Data Repositories: Data Warehousing, Data Mining, Competitive Intelligence

11

Exam Handed Out; Collaborative Technologies, Implementation Issues

12

Exam Due - Discussion of exam

13

No regular class meeting. Meet with your project team

14

Job Knowledge: Learning, Training, and EPSS

15

Last day of classes; Term Project Due; Term Project Presentations


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