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CIS4620 Syllabus
CIS 4620 - Management of Information Services
Prerequisites: csp
1-6 and Upper Division Status
Texts:
Frenzel
and Frenzel, Management of Information
Technology (4th
ed.),
Course Technology, Cambridge, MA,
2004.
Course Description:
This
course addresses the many management issues unique to the information services
function within organizations.
Coverage includes information systems planning, managing the information
infrastructure, justifying information technology investments, the costing of
services and networks, evaluating information system performance, alternative
information service delivery modes, managing distributed and end-user computing,
project and operations management, systems security, and the management of
information technology professionals.
Course Objectives:
The
objective of this course is to provide an understanding of the issues involved
in the management of computer-based information systems within organizations and
to provide students with specific means of addressing them.
Grading and
Evaluation:
The
class will be conducted in a lecture/discussion mode with heavy emphasis on the
classroom participation of the students.
It is expected that all assigned readings will have been done prior to
class and that students are prepared to discuss them in class. Classes will start promptly at 4:30
p.m., and attendance is required for all classes. There will be a mid-term, a final
examination, and a term paper discussing some aspect of IS management. No make-up exams will be offered. The grading will be as
follows:
Mid-term
exam
35%
Final exam
35%
Term Paper 20%
Class
participation 10%
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Session |
Topic |
Reading
Assignment |
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1. |
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An
Information Systems Framework |
Chapter
1
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2. |
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I/T’s
Strategic Alignment |
Chapter
2
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3. |
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Strategic
Alignment (continued) |
Chapter
3
|
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4. |
|
I/T
Planning |
Chapter
4
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5. |
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I/S
Planning – Stages of Growth and Critical Success
Factors
|
Chapter
4
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6. |
|
I/S
Planning – Business Systems Planning |
Chapter
4
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7. |
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Managing Systems Development & Guest CIO
Speaker |
Chapter 8
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8. |
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MID-TERM
EXAMINATION
|
--------
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9. |
|
Systems
Development Approaches |
Chapter
9
|
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10. |
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Systems
Development (continued)
|
Chapter
10 |
11. |
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CMM,
Risk Management, and Service Level Agreements
|
Chapters
11-14
|
12. |
|
Costing
of Information Services |
Chapter
15
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13. |
|
Information
Asset Security |
Chapter
16
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14. |
|
THANKSGIVING
HOLIDAY |
--------
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15. |
|
Managing
I/S Professionals |
Chapter
17
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16. |
|
Role
of the CIO |
Chapter
18
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17. |
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FINAL
EXAMINATION – 5:00 pm |
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For
those who want a good technical briefing on hardware, software,
telecommunications, and industry trends, read also chapters 5-7.
THE ABOVE SYLLABUS PROVIDES A GENERAL PLAN FOR THE COURSE; DEVIATIONS MAY
BE NECESSARY. ALSO ALL GSU GENERAL
CLASS POLICIES WILL BE ENFORCED.
SEE http://www2.cis.gsu.edu/cis/people/policies.doc
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